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Legal

Terms of Service

The agreement that governs how upwhisper monitors your domains, handles subscriptions and protects both sides of the service.

Effective 2026-07-13.

1. Who we are

Upwhisper is a service operated by Nbal Jabr, a private individual residing in Sweden (“Upwhisper,” “we,” “us,” or “our”). These Terms govern your access to and use of the upwhisper services available through upwhisper.com and any related websites or applications operated by us (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you use the Service on behalf of a company or other organization, you confirm that you have the authority to accept these Terms on its behalf.

2. The service

upwhisper monitors domains you add to your account - checking SSL certificate validity, DNS resolution and records, domain registration expiry, registrar and nameserver changes, SPF/DKIM/DMARC email security, and HTTP/HTTPS reachability - and emails your account's designated recipients when a monitored condition changes.

You're responsible for only adding domains you own or are authorized to monitor. The Service is designed to query public DNS, TLS, HTTP, RDAP, WHOIS, and email-authentication data, and screens monitoring targets for private or internal addresses.

3. Accounts

You need an account to use the Service. You're responsible for keeping your login credentials confidential and for all activity under your account. Tell us immediately if you suspect unauthorized access.

An account belongs to one company or organization. A user with access to more than one company switches between them from within the dashboard - each still has its own domains, alert settings, and team.

4. Plans, billing, and cancellation

upwhisper offers a Free plan and paid plans (Starter, Premium) billed monthly through Stripe, our payment processor. Paid plans renew automatically until cancelled. You can upgrade, downgrade, or cancel at any time from Manage → Billing; a downgrade or cancellation takes effect at the end of your current billing period, and you keep your current plan's features until then.

If a downgrade takes your account below its new plan's domain limit, we'll warn you beforehand and, once the downgrade takes effect, automatically remove your most recently added domains to fit - keeping your oldest domains active.

Prices are shown in SEK. Any taxes or additional billing details are shown during Stripe Checkout. We can change prices or plan features with reasonable notice; changes won't apply retroactively to a billing period you've already paid for.

5. Acceptable use

Don't use the Service to monitor domains you don't own or aren't authorized to monitor, to attempt to disrupt or overload any system (ours or anyone else's), to circumvent the per-domain safeguards the Service applies (including the safeguard that blocks checks from targeting private, loopback, or internal network addresses), or to violate applicable law.

We can suspend or terminate an account that we reasonably believe is being used this way, with notice where practical.

6. Your data

You own the domain and monitoring data you add to your account. We process it to provide the Service to you, as described in our Privacy Policy. You can export your domains (via CSV) or delete them at any time; deleting a domain also deletes its check history.

Self-service account deletion is not currently available. Contact us to request account deletion; retention is described in our Privacy Policy.

7. Availability and disclaimers

We aim to keep the Service and its monitoring checks running reliably, but we don't guarantee uninterrupted availability, and we don't guarantee that every check will run at its stated cadence in every circumstance (for example, during planned maintenance or an outage of a third-party service we depend on).

The Service is provided “as is.” To the extent permitted by Swedish law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of liability

To the extent permitted by Swedish law, upwhisper isn't liable for indirect, incidental, or consequential damages (including lost profits or lost data) arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim arose.

Nothing in these terms limits liability that can't be limited under mandatory Swedish or EU law.

9. Termination

You can cancel a paid subscription from Manage → Billing; this moves the account to the Free plan at the end of the current billing period. Contact us to request account deletion. We can suspend or terminate an account for a material breach of these terms (including the acceptable-use section above) that isn't fixed after we've given you a reasonable chance to fix it.

10. Changes to these terms

We can update these terms from time to time. We'll post the updated version here with a new effective date. Continuing to use the Service after a change takes effect means you accept the update.

11. Governing law

These terms are governed by the laws of Sweden, without regard to conflict-of-law principles. Any dispute that can't be resolved informally is subject to the exclusive jurisdiction of the Swedish courts, with Stockholm District Court (Attunda tingsrätt) as the court of first instance, unless mandatory consumer-protection law gives you the right to bring a claim elsewhere.

12. Contact

Questions about these terms? Reach us through our contact page.